How to Start Your Own Instant Video Business
Sharon Buck uses video to help her local area merchants in a unique way. Listen as Sharon spell out her business step by step. Would this work in YOUR market? Orderform: Right Click and Save As Transcript:
Instant Video Biz - Sharon Buck
Perry: Hi, Perry Lawrence here from AskMrVideo.com, and I have someone on the line who actually just blows me away. This is for anyone who is looking to make some additional bucks. I think you're going to be blown away by just how many additional bucks you can make with video. What I really want you to pay attention to is while not an expert videographer by any stretch, she's actually using video to her advantage selling herself as a marketer but really leveraging the power of video in her marketing pitch. Without further adieu I want to give a big welcome to Sharon Buck. Sharon, thanks for being on the call. Sharon: Super. Thank you so much, Perry. I appreciate being here. Perry: Before we get into what you're currently doing, give me a little bit of background about where you are, who you are, and were you struggling? Give us just a little bit about Sharon. Sharon: Okay, a little bit about me real quick down and dirty…I am one of these people who loves to learn. When you love to learn and do different things as far as the job market goes, it's not necessarily the greatest because I'm like every two years burned out on whatever it is that I'm doing. So I'm constantly looking at new and different things. Perry: A true entrepreneur if I've ever heard one. Sharon: Oh, yeah, definitely. About ten years ago I was involved in a real serious car accident and didn't work for two years. I taught myself how to do web design. That's really kind of where a lot of this came about because once the web design came about, then I started looking at different ways to promote myself and various products online. I just never really made a whole lot of money. I spent thousands of dollars doing different seminars and programs…not so much seminars but different programs with other so-called Internet Gurus. It was one of those deals that you spend $27 a month here and then it goes to $97 a month and then it would jump to like a thousand dollars a month. I never made enough money online to justify doing that. I kind of was doing it off and on for many years. Perry: How much would you guess you spent altogether? Sharon: On learning over the past ten years…probably somewhere in the neighborhood of $8,000-10,000. It was one of those things that so many people…and I'm not downplaying what they do- they have a model that works for them. It just didn't work for me. It was always constantly being bumped up and it was being these quantum leaps. That would've been fine had I been making the money to justify that but I never made the money. I was like: Oh, my gosh. I'm as bright or brighter than a lot of people. I know that sounds egotistical but I figured if these people could do it, why couldn't I? There was always just a little something missing somewhere along the line. Perry: Let's just clarify that it wasn't for a lack of effort on your part. From what I'm hearing it was just the simple return on investment wasn't working for you. The guys had a plan or product and it seemed like they always dangled the carrot out in front of you…one step more…One step and a little more money and you'll get the real secret. I can hear it in your voice that you sound like a go-getter. Sharon: Oh, yeah, very much. I have an incredible amount of energy and I was spending anywhere from 20-30 hours a week outside of 'normal' working hours. Then about 5 years ago I went back to school and became a licensed massage therapist and did that for awhile. I live in a small economically depressed area and that really wasn't working for it all that well. I kept thinking: What can I do because my passion is really to work online and make money. I've been on the Internet since way back umpteen million years ago. I started looking at some more programs. I kept thinking that one next program was going to be that magic key to unlock all the answers. I came across a program that was very interesting but another one of those that …To get the really good secret it's going to be $1,000 a month. I was like: I need to make money now. I don't need to be making money 6 months down the road or whatever. I got to thinking around. I had seen the Flip video cameras and I wanted one. But money was tight…blah, blah, blah. I thought: Okay, how can I find a way to buy a Flip video, help other businesses (I love helping small businesses out.), and generate income like right now? Perry: What I'm hearing you say is that after $10,000 of learning - you had not even had enough put away to buy a $200 Flip camera. You're starting from zero in this endeavor that you're launching? Sharon: Absolutely. You got it. It was just daily life and everything else. I just didn't have $200 put away for it. So I thought: What can I do? I was doodling on a yellow legal pad and I said: What are 10 ways for me to make money for the Flip video? About the 3rd one down it was like: Shoot commercials. I thought: I don't know a whole lot about shooting commercials. I've done photography but I don't know a whole lot about shooting commercials. I thought: You know what? If you did photography, the principles are the exact same thing. Perry: Wait a minute. As somebody who has worked at an ad agency, shooting commercials would not be the first thing that I would come up to make instant money. Number 1 my brain just automatically goes to : You need all kinds of equipment. Number 2 my brain goes: Oh, my gosh. I need a huge ad agency's name behind me. Number 3 I think: Oh, I'm going to have to go and talk to clients and present myself as a multi-million dollar agency. Fortunately for you, you didn't have any of those hurdles to jump through. Sharon: It was just one of those things and I went: Alright, fine. What can I do right now to make some money… and that's what I came up with. Here's what I did think: I don't have a company name. I don't have a website name. I don't have anything set up and I thought I'd make up a form and take it out there and see if I could sell something. It was about Friday afternoon at 2:00 and I wrote down 16 names of different businesses and went out. I said: Hey, I'm Sharon Buck with SeePalatka.com. It's a brand new video website that's promoting our area and we're only focused on small businesses. We shoot a 1-3 minute video of your business and we promise you top ranking on the top three pages of Google. You get a monthly ad in our monthly email newsletter. It's only $250 a year or if you want to be the only business in your category, it's only $500 a year. I sold three ads that afternoon or $750. I didn't have anything to show for it except a piece of paper. Perry: That is awesome. You just gave us the script for your sales process. Sharon: It was nothing hard - nothing simple - and just a lot of enthusiasm. Keep in mind that even though I live in a small town the demographics in this area is the Putnam County is the second poorest county in the entire state of Florida. The town which is Palatka, Florida, which is the county seat, only has 25,000 people in it. You probably think I knew everybody in town. I know a lot of people, that's true, but the three businesses I sold the videos to were three businesses I didn't even know who they were. I just walked in. Perry: So you closed out of 16 appointments you closed 3 on that day? Sharon: I closed 3 on that day and 3 more the following week. Perry: What I'm hearing is it doesn't have to be hard for you to launch your own advertising company. Sharon: No. You just have to have a little nerve. Did I have nerves? Yeah, but I decided it's one of those things. I had to just get out there and push through. I think the third call I sold the first video and I thought: Darn. This is easy. Perry: This first call you just made your money to buy all the gear you were ever going to need. Sharon: Yeah. That was it right there. Perry: Did you think at that point that you should have asked for more money? Sharon: The thought occurred to me. And then I thought: No, on the little form I made up was just the first 20 businesses. Let me get those. Keep in mind that my whole goal was to make instant cash money. I wasn't that concerned about reoccurring revenue. I knew after a week two things: #1- I wasn't charging enough money. #2- I really should have set up something that had recurring revenue because otherwise you're going out and slaying the dragon every day. Perry: We'll get to that. Let's go walking through the process. Your first week you went out you sold 3. The second week you sold another 3. You're all of a sudden thinking you're rolling in cash. Sharon: Oh, yeah. Life was good. Perry: After you sold this what was your process? Talk a little bit about your process. Let me remind folks that this website wasn't even up yet, correct? Sharon: I had not even purchased the domain name yet. Perry: For everybody who is curious about this money making gold mine that wasn't even existing yet, it's called SeePalatka.com, and you can see Sharon's site. Sharon, not to be unkind or anything, but there's nothing really to it. The key is that it's simple. Sharon: It's very simple. In this particular case the whole function of it was to promote small local businesses. Therefore, I don't need anything wildly complicated or whatever. They've got the videos on the front page. You click on one of the directory categories on the left-hand side and it will take you right to a page with the other videos on it with some text next to it. Perry: We're getting a little ahead of ourselves. Walk me through the process of once you got the business how did you fulfill it? Sharon: Basically what I did was I said: Okay, when would you like for me to shoot? People would go: Oh. Well, hmmmm. I'd say: What about tomorrow? Is tomorrow afternoon good for you or is tomorrow morning better? I did the assumptive close which simply means I'm assuming they're going to give me an answer. They just get to pick. I made it easy. They would say that and then I would go in and …realistically could do the whole thing 5 minutes of shooting but when they're spending $250 or more, you need to take at least 10-15 minutes so they feel like they're getting something for their money. Perry: Wait….10-15 minutes? You're at their place and you're shooting for about 10-15 minutes and you're getting everything you need on your Flip camera? Sharon: Absolutely…on the Flip camera. I come back home and use the software program called Animoto.com. I signed up for their professional version. It's $249 for a year or they had a program where if you signed up initially for 3 months it was like $99 and after that you go by month or by annual thing…It's $49 a month or $249 a year. Perry: Alright, so after your first client you were able to buy your camera. After your second client you were able to buy your Animoto license. Sharon: You got it. That's all I did. When I sold the first 3 videos on that Friday afternoon, I took the weekend and learned how to put together the videos. Perry: So you didn't even know how to work Animoto up to this point? Sharon: Well, I'd seen the 30 second thing and played with it once or twice, but no…long story short. I didn't have a clue. Perry: It's not hard, is it? Sharon: No. It's easy. It's very easy and very professional. Perry: The point is video is not expensive and it's easy. You basically set up your own ad agency for your town and you're shooting video at 200-500 a pop and you're more busy than you know what to do with? Okay. Awesome. Now you've got their stuff. You've shot it for 10-15 minutes. The next day… Sharon: Your mind's boggled, isn't it? This woman went out here and took $150 Flip video and is making money just like that! Perry: I know that people are doing it and it's exciting. That's why I wanted to bring you to my audience because I want them to understand that you've done it for yourself. You've got your Flip camera. You can make money. Before we get too much further, since you've started this how much would you say you've made altogether? Sharon: I've made a little over $10,000 in just a couple of months time. Let me point out that when I first started I did it for a couple of weeks and then I got sick with the shingles, of all things. I was highly contagious for 3-4 weeks, so I've really just been working for about 4 weeks. I picked right up where I left off and started selling again as soon as I got healthy. Basically in 3 months times working part time I made a little over $10,000. Perry: Sharon, that's awesome. Do you have any kind of a sales background? Sharon: A little bit but not massively in products or anything like that. Yeah. I just enjoy getting out and talking to people because the thing for me is I love working on the Internet and doing different things but after awhile you realize you have to get out of the cave, i.e., the apartment or house or condo. I like talking to people. By getting out and talking to them it gave me the break I needed form sitting behind the computer all day so I'm interfacing with people. Then I come back home and do whatever it is that I'm doing. Perry: How much time do you spend going out and cold calling? Sharon: Realistically just maybe 2-3 hours a day. Perry: Okay, how much time per video…You're spending 10 minutes shooting so how long does it take you to edit one of these? Sharon: Now that's a whole different ballgame. That can sometimes take…to put it altogether takes 30-40 minutes and I put it up. It's a piece of cake. I add all the text. Perry: You're scaring me. I'm going: Oh, no. She's going to say it takes 30 hours and she ends up making a dollar an hour. So really you're making …15 minutes to shoot, 30 minutes to edit this whole thing…maybe 15 minutes to dilly dally around…Your total end for $250 is an hour's work. Sharon: Yeah, that's about right. Perry: Plus you're cold calling. Sharon: Realistically I'm making as much as attorneys make per hour but again, I don't work 40 hours doing it all the time. In essence I'm making $150-200 an hour. Perry: Nice. The truth is that's a nice little side income to get income for Christmas coming up. It's a nice bit of income. In this economy that's quite amazing, wouldn't you say? Sharon: I would say so. The thing that's really been amazing to me is the whole thing comes down to going to talk to local small businesses and most of them know that they desperately need to advertise. They know they need to get the word out. They don't have enough money for newspaper advertising on a regular basis because it's very expensive. They don't have the money for radio ads because it's very expensive, but yet with a Flip video where it is on the Internet and going out on YouTube and 50 other plus websites and it pulls it in there…I set up Facebook and Twitter pages. They know they need that. Now in this area do they really sit down and measure where their clients are coming from or customers are coming from? Not really… but you go in and say: Gee, Paula, have you heard anything from the videos? Yeah, as a matter of fact, I had a lady who came in here the other day. That's really what it takes. You're not talking tons of money here. Perry: Right and when somebody shows up like a knight on a white horse saying: I can drive traffic or I can get you business. You can advertise and it's not going to break the bank and it's Internet based which to some of them is 'new fangled'. It's a much better spend than say your Yellow Pages spend. I would imagine that their interest level peaks when you quote them such a low price. Sharon: Well, that and then what I do, too, is when I'm talking to them I go in and say: We do this video and by the way…(lots of enthusiasm in my voice) have you ever seen one of these? I hold up the video. Well, it's a camera. No, it's better than that. This is a Flip video. I click it on and say: Say something. (Giggle) Oh, no, no. You click it off and show it to them. They go: Really? Let me show you a video that I did for City Café…a little 1950's diner type place here because I've got the kind of 50's style music that goes along with the video. I start playing it and usually they don't get into it more than 30-45 seconds and they close themselves. It's really a pretty sweet deal. Perry: Really, businesses want to see themselves on video. Sharon: They really do. Perry: So you're in a small town --Palatka, Florida, population 20,000. Do you see business drying up or do you see this as something that you're going to be able to continue with? Sharon: I think I'll be able to continue to do this fairly well for quite awhile. I'm obviously working on other projects and things but this is something that I can kind of keep going. The neat thing is I also talked to the local Chamber of Commerce people and at first they felt like I was in competition with them. Then they discovered I was just a really inexpensive means of advertising so they've actually referred some businesses to me. I don't even technically belong to the Chamber at this point. That's kind of a really nice thing. There's another guy here in town who starts out at $500 and does $500 and $1,000 deals. I will tell you that I've taken a little bit of his business…just because my prices are cheaper and they like the effects that come about from using the Animoto. When people have said: How come there's no talking on it? What I do is explain that we use a multimedia fusion of still photos, video, title pages, and the music which engages all of the senses…seeing, hearing, feeling…and people will pay more attention to. They've listened to so many commercials on TV with the voiceovers… so we designed this so people will deliberately pay more attention to their commercials. Perry: Beautiful. So you're taking what could've been perceived as a negative and turning that into a positive? Sharon: The way I came up with that was what I discovered with Animoto you can't put voiceovers on it. I needed to figure a way out around that. Perry: It's called spin. Okay, so you've met with them and closed them. You've gone home and edited using Animoto and now you've posted it on the website you've created. It sounds like you're distributing that to other social media sites. I'm guessing you have a See Palatka Facebook page and LinkedIn page and that kind of thing? Sharon: Not LinkedIn but we do have Facebook and Twitter. Perry: Awesome. You are in a sense for anybody wanting to see Palatka and driving them to the See Palatka website…I guess the question is: Has anybody said: How's this going to work? Is it going to work? Is anybody demanding demographics and statistics or are they just happy to have a video done? Sharon: No, they're pretty much happy to have the video done. I'm working now with one of the largest car dealerships in this area. They were like: How many hits are you getting? (Fortunately I had looked the other day.) I've had 6,000 hits in 45 days on that website. I don't have that many people signed up on the newsletter but I'm getting hits like crazy. Perry: Wow. And you're just getting hits based on just your natural SEO that's built into the site? Sharon: Yes. One of the things I do for the clients is I give them 2-3 weeks and then I go: Oh, by the way, Paula, I totally forgot to give this to you. I give them a sheet of paper that says: Go see our new video on SeePalatka.com, and I give them a sheet they can run off later on and cut into little squares. I usually take them 50-75 copies that they can hand out to their customers. That's driving traffic to the website right there. Piece of cake. I'm not putting their name on it. I'm not doing anything except: Go see our new video at…SeePalatka.com. I did do a trade-out with one of the local radio stations here because they were just beyond wowed with what I'm doing. I traded a video for three months worth of commercials. Perry: Oh, my goodness. So you are networking. You've got your agency rolling. You're producing videos nonstop. You even got sick in the middle of all this and still didn't miss a beat when you came back. You've also trumped your competition and it sounds like you're just doing it all right. Sharon: Yeah, that's it right there. Perry: Let me ask you what you'd do different? Sharon: Probably if I were going to do anything different I would maybe charge $250 for the video and then say $10 a month for hosting or something like that. I might actually try something like that because the recurring revenue would be nice to have. That's the only big drawback that I can see that I've not done as effectively as I probably should have. Like I said, that didn't really come to me until after about a week and I thought: Duh. How dumb. You're having to slay the dragon every day. But the flip side is it's really fun going out and talking to people every day. I would've been smarter if I'd figured it out the other way but the big reason I didn't set it up initially at $25 of $50 a month was because in this area a lot of business people are notorious for getting things going and then: Gee. I can't afford it next month. Then you have bounced checks coming in and I wanted to go ahead and get the money up front. That was the reason I decided not to do it on a monthly basis. This month they can afford it and next month they can't. I just didn't want to get into putting it up and taking it down. That type of thing drives me up a wall. Perry: You have to work with your strengths and your need, and it sounds like you needed cash money up front...now money, as we call it. A lot of us get all hung up on how we're going to set it up and hung up on the process instead of just going out and selling something, getting some money, and then figuring it out. It sounds like you did the latter. I need some money. Here's what I'm going to do. Now you're figuring out some other components as you grow your business. You're figuring out some great continuity schemes and a different way to sell and how to leverage with others and it sounds like you're having fun. Tell me how much money are you in all total at this point? Sharon: How much have I spent to do what I'm doing? I've spent $160 on the Flip video and $249 on Animoto. Web hosting for a year was $60. Less than $500 total…$470 and I've made $10,000. That's a pretty nice return. Like I said, I cash- flowed it before I ever did anything. Perry: That's key…having cash flow before you ever spent a dime is super critical in this economy and really is proof of concept. If you're able to go out and sell this and you don't even have the website up, it tells me you're smart and that folks out there are just craving to get online. Your typical Mom and Pop/brick and mortar has no idea how to do that effectively and you're the knight in shining armor showing up on the white horse saying: You're spending too much money. I can help you. And you're only putting an hour into this. Like you said, you're making an attorney's salary doing work that you love. Sharon: For me that's it. Can I have some fun doing what I'm doing and make some money? Pure and simple. I know that sounds very narcissistic, I guess, but I'm just a fun loving person and that's it for me. It's like: Can I have fun? Can I help somebody else out and go and make some money? Perry: Those are the 3 important questions I always like to ask: Number 1: What do you want your day to look like? You're going out and meeting people and getting to come home, work on your computer and that's a great day for you. Number 2 is: Who do I want to help? What kind of people do I want to help? It sounds like you're helping business men and women to get their message out. The third question is: How much do I want to make? An attorney's salary is nothing to sneeze at. Sharon: No, it's not. It's great. The funny thing is I've gotten several emails from different people around the country who asked if they could do it on their own. I'm like: Sure. I'm actually doing a little bit of consulting for a couple of people and guiding them through how to actually do something like this. Perry: Awesome. We're going to just enjoy hearing the success you've had. You really have spelled it out pretty easily for us. I appreciate you taking the time to walk us through your process. Sharon, you're crushing it and doing a great work in your town. Would you say that other people can replicate this anywhere? Sharon: Oh, yeah. It's amazing how this idea could work in a small or large town. In a large town you could actually break it out into all doctors or all physicians or all vets or all whatever and price yourself accordingly from there. Perry: That's genius. You could have different vertical. You could do like you said…set up a site for that vertical and just go to town. You're not spending a lot of time and consequently not charging a lot of money. We could go out and say: Yeah, I'm going to produce this big video for you. It's going to cost you $5,000. Your sales cycle is going to be forever. Your shooting is going to be a full two or three days. Editing is then going to be a week. At the end you're making less money per hour than you are. Sharon: The thing is, too, when I show people the Flip video they're like: Aw, come on now. Then you show it to them and they go: Oh! Then I encourage them if they have Internet access right there while I'm talking to them to have them pull up the website. It boggles their mind. They're like: Wow. You do all of that with that little thing? Here's the kicker. They're not intimidated with all the stuff that comes in. Would I compare it to something that you do with a full blown ad agency and everything else? No. But do I have a market for what I'm doing? Absolutely in a heartbeat. Perry: Absolutely…all day long. You're going to give guys who do have all the gear and all the agency oomph behind them a run for their money because you already are. That's amazing. Sharon: I have one guy here in town who no longer speaks to me because he says: You're mean. You've taken my clients. Here was my response: What do you mean I took your clients? Yeah, they saw your work and decided to go with you. I said: Well, not to be mean, but they weren't your clients if they hadn't paid you money yet. It's not that I'm being snarky or hardnosed about it, but to me, it's like if they paid you money they belong to you but if they paid me money, they belong to me. Perry: And if they pay us both money, we're both happy. Sharon: Yeah, and I referred him business. I know where my strengths and my limitations are. I've referred some other business to him so whatever… Perry: I think that's important to know what you're good at and you've got to know your limitations. A lot of us sometimes under reach and a great many of us over reach but we've got to find that sweet spot. What do I want to do? What am I good at? What can I accomplish? Focus on that. Focus on doing that one thing extremely well. I'm talking to myself right now. Be known for that. You'll have more business than you know what to do with. Thank you so much. Any other encouragement you want to leave us with? What's the next step for See Palatka? Sharon: I've now got a See Putnam one that I'm doing for the entire county so that I can go out in different parts of the county and sell. If any of your listeners would like a free form on what I did when I first set it up, just email me at Sharon@SeePalatka.com, and I'll be happy to send a free form that I use when I go out to talk to people. It couldn't be any easier. Perry: Thank you again, Sharon. Thank you so much for the great work. You're such an encouragement. I love the Flip camera. It has changed my life and I know it's changed a lot of others out there. It's obviously changed yours. Sharon: Absolutely. Perry: Thank you for being on the show. We'll keep looking at SeePalatka.com, and the next time we're down there we'll swing by and check out some of those businesses that you're promoting. Sharon: Super. Thank you so much, Perry. Perry: Thank you so much, Sharon.
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